FAQ
Frequently Asked Questions
What are your shipping options?
We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Free shipping is available on orders over $50.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact our customer service team to initiate a return.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times vary by location, typically 7-14 business days. Additional customs fees may apply.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for a fast and secure checkout experience.
How do I contact customer support?
You can reach our customer support team via email at support@yourstore.com or through our contact form. We typically respond within 24 hours.